Are you in a difficult situation and unsure how to handle it? Do you want to help someone around you, but don’t know where to start?
Do you need help with psychological distress or an acute mental health crisis?
For urgent situations, the Czech crisis support system provides 24/7 services offering immediate assistance. These services can help you cope with highly stressful events, including trauma, loss, acute anxiety, or other difficult situations.
Contacts for crisis support organisations
You do not have to face difficult life situations alone. UK Point offers support to students as well as Charles University employees.
Book an appointment with one of the counselling services or join a support group.
Anyone can find themselves in a situation where they need to provide first aid to someone else. What are the basic procedures? Where should you start, and what should you watch out for? Get guidance from the British Red Cross first aid instructions..
Do you prefer video guides? Thanks to the First Aid for the Workplace videos by St John Ambulance, you can learn how to handle situations you may encounter at work or at school. Find out what to do in case of a fracture, loss of consciousness, or an epileptic seizure.
Are you dealing with inappropriate behaviour or a conflict during your studies or at work? In such situations, the Charles University Ombudsperson can help.
You can also contact ombudspersons at individual faculties.
Find out in which situations you can turn to the Ombudsperson
Charles University strives to provide a working, educational, and social environment in which the rights and dignity of all members of the university community are respected. However, you may still encounter or witness behaviour that does not belong in a safe environment. What can you do in such a situation?
All information about support in Emergency within Student Mobility in one place
In case of any urgent crisis, always contact the Czech Integrated Rescue System by calling 112. If you need psychological support in other situations, you can use the counselling services provided by UK Point.
In case of any urgent crisis, contact the Czech Embassy in the respective country. Contact details, including emergency lines of individual Czech embassies, are available on the website of the Czech Ministry of Foreign Affairs.
Would you like to report an incident? Do you have a safety concern or suggestion related to the University? Each faculty and university unit has its own safety coordinator whom you can contact to report an incident or share concerns.
You can also contact the Charles University Rectorate Security and Occupational Safety Department directly.
Security and Occupational Safety Department of Charles University Rectorate
Headquarters:
Charles University
Security and Occupational Safety Department
Ovocný trh 560/5
116 36 Prague 1
Czech Republic
Office Address:
Voršilská 144/1
110 00 Prague 1
Phone: +420 771 275 564
E-mail:
